September 21, 1999

Lormac Ltd.
8374 Longwoods Road
London, ON N6P 1L5

Attention: Lorne MacDonnell,

We would like to take this opportunity to thank you and your employees for the recently completed exterior renovations to our home.

Your employees were well organized, left the job site tidy before leaving for the day, and worked quickly with minimum disruption to us while installing all new windows and doors and vinyl siding.

Our home now has great curb-appeal and we pass your name on to people who stop and comment on how well the job was done.

Once again, our sincere appreciation to you and your staff.

Feel free to use our names for references to your future customers.

Yours truly,
Edward and Donna Czach
1045 Viscount Road
London, Ontario
N6K 1H5